Stop paying 8% of your
collections to a billing company.
ChiroDNA handles every payer type your practice accepts - insurance, VA, PI, Medicare, and cash - in one platform. AI-powered denial management. ERA auto-posting. Full A/R visibility.
What is chiropractic billing software?
Chiropractic billing software manages the full revenue cycle of a chiropractic practice - from creating insurance claims based on the day's SOAP notes, to submitting those claims electronically, posting payments when ERAs arrive, identifying and resolving denials, and tracking outstanding A/R until every dollar is collected or written off.
Most chiropractic practices either use a standalone billing module inside their EHR (like ChiroTouch's billing center) or outsource to a billing company that charges 7–10% of collections. Both approaches leave money on the table: EHR billing modules require heavy manual work, and billing companies lack the real-time visibility into your practice data needed to prevent denials before they happen.
ChiroDNA's approach is different: billing is fully integrated into the practice management platform, so claim data flows automatically from the SOAP note and checkout process. AI monitors your claims for denial patterns before submission, ERA posting is automatic, and the Revenue Protection dashboard shows you exactly where revenue is leaking - in real time.
The average chiropractic denial rate is 15–18%.
That means 1 in 6 claims you submit is denied. Each denial requires manual rework that costs $25–$118 to reprocess. And 60% of denied claims are never reworked at all - they're written off.
With ChiroDNA
< 4%
average denial rate
Achieved within 60 days by most practices
All payer types. One billing center.
ChiroDNA handles every payer type accepted by chiropractic practices in the United States - all from a single, unified billing dashboard.
Commercial Insurance
BCBS, Aetna, UnitedHealth, Cigna, Humana, and all major carriers
Medicare Part B
CMS-1500 billing, LCD compliance, ABN tracking
Medicaid
State-specific Medicaid billing with auto-applied rules
VA Community Care
CCN billing, authorization tracking, VA-specific workflows
Personal Injury / Lien
Case management, lien documentation, attorney contact tracking
Cash / FSA / HSA
Patient payment plans, superbills, FSA/HSA receipts
How ChiroDNA's billing suite works
AI Denial Prevention
Before claims are submitted, ChiroDNA's AI checks for missing modifiers, incorrect diagnosis codes, authorization requirements, and payer-specific rules. Potential denials are flagged before they happen - not after.
ERA Auto-Posting
When payers send electronic remittance advices, ChiroDNA automatically matches payments to claims, posts the payment, identifies adjustments, and flags underpayments or contractual issues. No manual posting.
A/R Dashboard
See your full accounts receivable by payer, age bucket, and claim status at a glance. Prioritized work queue shows which claims need follow-up action today.
Checkout Integration
Claims are created automatically from the SOAP note and checkout process. Every visit generates the correct codes - no manual entry, no copying between systems.
HIPAA-Compliant Transmission
All claim data is transmitted via HIPAA-compliant clearinghouse. 837P and 835 transactions handled natively.
Patient Balance Collection
Co-pays, deductibles, and patient responsibility balances are tracked per visit. Payment plans, superbill generation, and FSA/HSA receipts all included.
ChiroDNA vs. your billing company
For a practice billing $50,000/month in collections, a billing company charging 8% costs $4,000/month. ChiroDNA replaces that - and more - for $297–$597/month.
| Capability | Billing Company | ChiroDNA |
|---|---|---|
| Cost | 7–10% of collections | Flat $297–$597/mo |
| Multi-payer support | Varies by company | All payers included |
| Real-time A/R visibility | Reports only | Live dashboard |
| Denial prevention AI | ✗ | ✓ |
| ERA auto-posting | Manual | ✓ automatic |
| Integration with scheduling/notes | ✗ | ✓ fully integrated |
| SOAP-to-claim automation | ✗ | ✓ |
| VA Community Care | Usually extra | ✓ included |
| PI lien billing | Sometimes extra | ✓ included |
Chiropractic Billing - Questions Answered
What is chiropractic billing software?+
Chiropractic billing software handles the end-to-end revenue cycle for chiropractic practices: creating and submitting insurance claims, posting payments and ERAs (electronic remittance advices), tracking unpaid claims, managing denials, and generating A/R reports. ChiroDNA's billing suite covers all payer types - commercial insurance, Medicare, Medicaid, VA Community Care, personal injury lien billing, and cash/FSA/HSA - in one unified platform.
What payer types does ChiroDNA support?+
ChiroDNA supports: commercial insurance (Blue Cross Blue Shield, Aetna, UnitedHealth, Cigna, Humana), Medicare Part B, Medicaid, VA Community Care (CCN), personal injury / lien billing, cash pay, and FSA/HSA. All payer types are managed from the same billing center with payer-specific claim rules applied automatically.
Does ChiroDNA replace my billing company?+
Yes. ChiroDNA is designed to allow practices to bring billing in-house - eliminating the 7–10% of collections that most billing companies charge. The platform handles claim submission, ERA posting, denial management, and A/R follow-up automatically. Most practices that switch from an external billing company to ChiroDNA see net revenue increase even after paying for the software.
How does ChiroDNA handle insurance denials?+
ChiroDNA's AI denial management detects patterns in your denials - missing modifiers, incorrect diagnosis codes, authorization gaps, duplicate billing - and surfaces them as corrective action items. Denied claims are flagged, categorized by denial reason, and queued for resubmission. The average practice using ChiroDNA drops from a 15–18% denial rate to under 4% within 60 days.
Does ChiroDNA handle VA Community Care billing?+
Yes. ChiroDNA has built-in support for VA Community Care Network (CCN) billing, including authorization tracking, CCN-specific claim formats, and ERA reconciliation. VA-flagged patients are automatically identified in the scheduling and billing workflow. See our dedicated VA billing page for details.
Does ChiroDNA handle personal injury (PI) lien billing?+
Yes. ChiroDNA's PI billing module manages lien cases from first visit through settlement: case tracking, attorney/adjuster contact management, lien documentation, PI-specific SOAP templates, billing codes, and settlement tracking. PI calls are flagged by the Whitney AI calling agent for priority intake.
How does ERA auto-posting work?+
When your payer sends an ERA (electronic remittance advice), ChiroDNA automatically matches payments to outstanding claims, posts the payment, identifies contractual adjustments, and flags any underpayments or denials. Manual ERA processing - which can take 2–4 hours per week - is eliminated.
How does ChiroDNA's billing compare to ChiroTouch?+
ChiroTouch's billing module focuses on claim creation and submission but requires significant manual work for ERA posting, denial management, and A/R follow-up. ChiroDNA automates the full billing cycle end-to-end, including AI-powered denial detection, auto-ERA posting, and revenue leakage tracking. ChiroDNA also costs less for most practices when accounting for what a billing service charges on top of ChiroTouch.
Keep what you earn.
Replace your billing company with ChiroDNA and stop paying a percentage of your collections.
No contracts · Cancel anytime · From $297/mo